Position Summary

The Delivery Associate role works within the delivery workstream of Learning and Development Deployment to coordinate all logistics associated with virtual and in-person learning including identifying appropriate facilities and/ or production support for delivering learning.

The Delivery Associate role works within the delivery workstream of Learning and Development Deployment to coordinate all logistics associated with virtual and in-person learning including identifying appropriate facilities and/ or production support for delivering learning.

The role includes the review of registration records and credit award amounts for supported classes and coordination of Learning Support Liaison activities for in-person classes.

Essential Functions of the Job
- Under limited direction, analyze course logistical requirements. This includes determining appropriate facilities to support in-person learning
- Collaborate with other delivery team members on delivery plan
- Coordinate and oversee the activities needed (e.g. confirm space is secured,



materials and logistics have been finalized) from the Learning Support Liaisons to support in-person classes
- Confirm set up of classroom both virtual and in person with onsite resource (producer or LSL)
- Review and reconcile class rosters provided by delivery specialist against final attendance for physical and virtual classrooms to ensure accurate awarding of credit
- Counsel facilitators on the process for awarding credit through Calculo attestation, stressing the importance of integrity when awarding due to a highly regulated environment
- Act as point of contact for the facilitators and participants
- Ensure credit is awarded and provide evaluation results as required
- Initiate process for set up and publication of classes in Learning Management System
- Work with Delivery leadership to identify opportunities for improvement and implement procedural enhancements as directed.

Analytical/Decision Making Resp

📌 Talent Services L&D_Associate (Buenos Aires)
🏢 EY
📍 Buenos Aires