Global CX Operations Leader (Vicente López)

Global CX Operations Leader (Vicente López)

13 sep
|
Didi Global
|
Vicente López

13 sep

Didi Global

Vicente López

DiDi Integral is seeking a Senior CX Operations Manager to design and execute customer experience strategies across multiple countries. You will lead cross-functional teams, drive continuous improvement, and elevate CX through data-driven decisions and VOC programs.
The role requires balancing big-picture strategy with detailed process work, managing remote teams across time zones, and delivering measurable improvements in CSAT and NPS. Fluency in English is mandatory.

📌 Global CX Operations Leader (Vicente López)
🏢 Didi Global
📍 Vicente López

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