dLocal is the financial infrastructure powering general commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.
What will I be doing?
- Manage, grow and own a portfolio of client accounts across global markets, ensuring strong day-to-day coverage and follow-up.
- Be 100% accountable of results obtained within your portfolio.
- Build and maintain positive client relationships by understanding their needs and coordinating timely solutions.
- Identify opportunities to upsell and cross-sell additional products and services, working closely with the Sales and Partnerships teams.
- Collaborate with internal teams to support the successful delivery of dLocal’s solutions and resolve operational or commercial matters.
- Monitor account performance, prepare relevant updates and help identify opportunities to improve client experience and business results.
- Develop a solid understanding of the payments industry and the markets relevant to the assigned portfolio.
- Support account plans, business reviews and other initiatives aimed at driving client retention and growth.
- Drive client meetings, QBRs, industry events and professional networking activities as needed.
What skills do I need?
- 2+ years of experience in account management, sales, customer success or a related commercial role, preferably in a technology, payments or fintech company.
- Strong communication and relationship-building skills, with the ability to work effectively with different stakeholders.
- Commercial mindset and interest in identifying opportunities to grow existing accounts.
- Ability to organize and prioritize multiple accounts,
📌 Account Manager (Buenos Aires)
🏢 Dlocal
📍 Buenos Aires
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