Backoffice Abroad is seeking a qualified professional to join its team in the role of Frontend Software Engineer. You will help customers become accessible by creating resources to answer advanced technical and strategic questions, by providing client guidance with both business and technical meetings, and via tailored code examples. In addition, the Front-End Software Engineer will work with accessibility auditors to troubleshoot complex issues, write knowledge base articles and related content.
Backoffice Abroad is a young, fast-growing company that strives to provide high-quality outsourcing services to US-based clients. Backoffice Abroad was founded by a lawyer and a business administrator, looking to harness their expertise and relevant local experiences to ensure that demanding employers can find high quality, yet affordable workers to join their ranks.
Responsibilities:
- Become a leader in digital accessibility by combining guidance and training from expert auditors with your front-end experience and knowledge.
- Understand and educate others on how modern web development fits with the business and mission of digital accessibility.
- Use expert knowledge of front-end development to help solve complex accessibility issues including code, process, and interpretation of guidelines, for customers and for accessibility auditors.
- Provide day-to-day support to accessibility auditors as they review customer sites, including answering questions and providing examples based on your experience in development environments.
- Provide technical leadership on customer calls when discussing remediation issues
- Serve as a strategic advisor to customer teams to help them navigate and balance the complexities of digital accessibility, business and technical impacts, and goals of the organization.
- Identify internal process gaps affecting client satisfaction, then develop action plans for resolving those gaps directly or by facilitating cross-disciplinary discussions
- Co