12 sep
|
Colombo & Hurd
|
Argentina
12 sep
Colombo & Hurd
Argentina
About Colombo & Hurd, PL
Colombo & Hurd, PL is a nationally recognized immigration law firm dedicated to representing professionals, investors, businesses, and families from across Latin America and around the world. Since our founding in 2006, we have grown to a integral team of over 450 professionals, including more than 35 U.S.-based immigration attorneys.
Named the Top Immigration Law Firm in Central Florida by the Orlando Business Journal, we take pride in our mission to provide exceptional legal representation while advancing the cause of immigrants. Our commitment to excellence, innovation, and integrity defines who we are.
Position Overview
The Case Progress / Lighthouse Analyst is responsible for supporting and monitoring immigration cases that have been filed and remain pending with U.S. Citizenship and Immigration Services (USCIS) or other relevant government agencies. This may include I-140 EB-2 NIW petitions, other employment-based petitions, and additional immigration case types managed by the Case Progress / Lighthouse team.
This is a highly client-facing role focused on providing consistent case updates, monitoring case progress, maintaining accurate records, and delivering excellent client experience throughout the adjudication process. The ideal candidate is patient, resourceful, service-oriented, and confident communicating with clients. Excellent customer service, writing, time management, de-escalation, and phone communication skills are essential.
Key Responsibilities
Monitor and follow up on pending immigration cases, including I-140 EB-2 NIW petitions and other case types assigned to the Case Progress / Lighthouse team.
Provide clients with clear, accurate, professional, and timely updates regarding case status, processing timelines, procedural developments, and next steps.
Proactively communicate with clients by phone, email, and other approved channels, including outbound calls to clients who may be anxious or frustrated about case progress.
📌 Case Progress Analyst (Argentina)
🏢 Colombo & Hurd
📍 Argentina