Who are we?

Welltel is a leading innovator in virtual healthcare, dedicated to providing accessible, high-quality medical care to patients through advanced telehealth technology. We believe in empowering patients with convenient, compassionate, and effective healthcare solutions from the comfort of their homes. Our team is comprised of dedicated professionals committed to redefining the patient experience in a digital age.

The purpose of this role is to provide comprehensive clinical and administrative support, ensuring efficient clinic operations and exceptional patient experience.

This role also includes preparing patients prior to telehealth visits, remaining present during the encounter, and ensuring all documentation and follow-up tasks are completed so the provider only needs to sign and lock the note.

I. Clinical Support & Patient Care

The Medical Assistant is responsible for preparing and assisting throughout patient encounters, ensuring all clinical information is accurate and handled with care.
- Patient Chart Preparation:



Proactively prepare and pre-assess patient charts before their scheduled appointment, utilizing the correct EMR template for each visit type (e.g., audio, video, follow-up).
- Information Verification: Verify and accurately update patient information at every visit, including date of birth, address, preferred pharmacy, and current medication list.
- Medical Scribing: Accurately and precisely document the patient encounter in real-time as a scribe, capturing the provider's assessment and plan to avoid delays and discrepancies.
- Chart Completion: Remain present for the full telehealth encounter, documenting in real time so the provider only needs to review, sign, and lock the note upon visit completion.
- Encounter Review: Double-check all visit encounters and associated referrals for completeness and accuracy before finalizing.
- Patient Education: Provide patients with clear information and education as directed by the healthcare p

📌 Medical Virtual Assistant (Buenos Aires)
🏢 Welltel
📍 Buenos Aires