As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

As the integral leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Blue Planet, the Software division of Ciena, provides market-leading intelligent automation software and specialized professional services to help clients modernize their IT and network operations. Driven by policy and AI-based insights,



Blue Planet delivers the closed-loop automation tools needed to align IT and networking processes—critical to facilitating digital transformation and an adaptive network

As a Renewal Associate, your primary focus is on ensuring the retention and satisfaction of existing customers by managing the renewal process for maintenance services contracts. This role is critical to fostering long-term customer relationships, driving revenue continuity, and supporting the organization's broader sales and marketing strategies. Additionally, you will contribute to identifying new opportunities by leveraging marketing-generated leads and collaborating with sales teams to convert these leads into actionable opportunities.

Key Responsibilities:
- Build and maintain strong relationships with customers to ensure they understand the value of continuing their maintenance services contracts.
- Develop and execute renewal strategies tailored to the customer’s specific needs, ensuring a smooth and eff

📌 Renewal Associate (Buenos Aires)
🏢 Ciena
📍 Buenos Aires