About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

About the role

The Customer Engineer sits inside our Customer Experience (CX) team and is a customer-facing engineer who resolves the platform customer bugs that need an vigente code change and builds important customer-facing features. Our CX model pairs two roles — Customer Outcomes (relationship and account ownership)



and Customer Engineer (code and incidents) — both powered by Computer, our AI engine that handles L1–L4 diagnosis instantly, 24/7.

You are not a back-room ticket-closer. You are the subject-matter expert for a specific product area, lead the technical response when things break, and ship real fixes and features. Every fix you ship feeds back into Computer, so the next identical issue resolves automatically.

Responsibilities

Product-area specialist
- Own deep expertise in one area of the product (e.g. integrations, workflows, search/AI, platform).
- Be the go-to escalation point for issues in that area, across accounts.
- Keep Computer's knowledge sharp for your area — feed in fixes, edge cases, and known issues.
- Spot recurring problems and drive them to a permanent fix or product change, partnering with the core Engineering team that owns the area.
- Translate customer technical needs into clear pro

📌 Customer Engineer (Argentina)
🏢 DevRev
📍 Argentina