We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organisations in every aspect.
Right now, we are looking for a Service Desk Analyst to join our Team You will be the key person for for solving any technical difficulty which may arise and support our Globers.
- You will get the chance to:_
- Respond to requests for technical assistance in person, via phone, electronically.
- Diagnose and resolve technical hardware and software issues.
- Advise users on appropriate action.
- Follow standard help desk procedures.
- Redirect problems to correct resource.
- Identify and escalate situations requiring urgent attention.
- Be up to date with system information, changes and updates.
- Be Security oriented.
- What you will need to succeed_
- Customer service orientation.
- Problem-solving.
- Problem analysis.
- Windows 7 Knowledge: Advanced.
- Windows 8 / 8.1 Knowledge: Advanced.
- Windows 10 Knowledge: Advanced.
- Linux Knowledge: Basic.
- OSX Mac: Advanced.
At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.
Are you ready?
Job Segment:Service Desk, Help Desk, Information Technology, Linux, Equity, Customer Service, Technology, Finance
Frequently asked questions:
What does Globant do?:
Globant is a forward-thinking technology company that leverages cutting-edge digital-cognitive technologies to transform organizations worldwide.
What type of company is Globant?:
We are a general team of over 29,000 talented professionals working with industry lea
📌 (583163) Service Desk, Analyst Jr Adv-ar La Plata
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