Do you want to join a growing team? In Assurant Customer Care Supervisorto join Assurant's Integral Capability Center

Responsibilities:
- Responsible for leading a teamwork of 15 to 30 people, monitoring KPIs, responsible for training, coaching, motivating and directing it while creating an environment which encourages commitment, increased productivity and superior quality.
- Participates in regularly scheduled conference calls with clients designed to obtain feedback on the performance of the team, and to provide an opportunity to implement any necessary procedural changes.
- Partners with the manager on process improvements and workflow to ensure business objectives are met.
- Train, coach, engage team members while fostering teamwork and great work environment. Supervisors also discuss and help prioritize development needs aligned with business needs and their current role or future career interests, help identify on the job development opportunities, and provide ongoing feedback and coaching.

Work Location: Retiro, CABA. Hybrid.

Working Schedule: 12 to 21 (Central Time)





What can you expect from this opportunity:
To work in a multicultural environment interacting with people from different countries.

To put your English into practice.

To work in a company recognized for more than 12 years as a Great Place to Work.

Advanced English level.

To have at least two years working in a supervisor role.

To have at least 9 months in your current role

Our Employee Value Proposition for this role:
✔ Osde 310 as a Health Plan

✔ Extra Vacation Days

✔ SportClub Membership discount

✔Hybrid work

✔Birthday Day Off

✔Udemy Learning

✔English lessons reimbursement.

✔Educational Refund (If you are studying any career related to the business you get up to ARS 195.000 monthly reimbursement.

✔ Home office allowance.

If you think you have the requirements for the role and you like being challenged

Send me your resume

Helping People Thrive in a Connected World

What’s the

📌 Supv, Capability Center Operations (Buenos Aires)
🏢 Assurant
📍 Buenos Aires