08 sep
|
Latino Legends
|
Buenos Aires
08 sep
Latino Legends
Buenos Aires
Salary: $1,500 USD/month (paid via Payoneer or Wise)
Schedule: Full-time, 8am - 5pm MST | Monday-Friday | 1-hour lunch
Key Reponsibilities:
- Phone Management:
- Answer and route all incoming calls to the corporate office.
- Field overflow calls from the Sales Department when they are unavailable.
- Handle inquiries within scope; escalate calls requiring further action to the appropriate Regional Manager, Property Manager, or department.
- Monitor and respond to website chatbot and information request submissions.
- Ensure all online requests are acknowledged promptly and directed to the appropriate property or regional team.
- Information Routing & Escalation:
- Assess and respond to issues or requests within the scope of authority.
- Escalate matters outside scope to the appropriate property staff, regional management, or department head.
- Track inquiries to ensure timely resolution.
- Administrative Support:
- Maintain call and inquiry logs as needed.
- Assist with basic clerical tasks such as document preparation, data entry, and filing.
- After-Hours Support:
Qualifications:
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred).
- Minimum 1-2 years of receptionist, administrative, or customer service experience.
- Strong verbal and written communication skills.
- Proficient in Microsoft Office Suite and comfortable learning new software.
- Ability to multitask, prioritize, and manage time effectively.
- Professional, courteous demeanor with strong problem-solving skills.
- Experience in property management or real estate industry preferred but not required.
Benefits
- 11 PTO days per year
- U.S. Holidays off
- Holiday bonuses
📌 Receptionist - Remote From Latam (Buenos Aires)
🏢 Latino Legends
📍 Buenos Aires