About the role

As a Sales Agent, you will make an impact by creating the best possible customer experience over the phone, supporting customers across all levels of technical skill, and actively driving the growth and optimization of client accounts within the Digital Ads product space. You will be a valued member of the Sales team and work collaboratively with customers, teammates, and internal stakeholders in a dynamic, fast-paced operation.

In this role, you will
- Manage a portfolio of accounts using prioritization and segmentation tools to focus outreach on the most valuable customers, while being mindful of regional needs and time zones.
- Deliver professional customer support by actively listening, identifying underlying business needs, and guiding customers toward recommended solutions and product adoption.
- Implement an effective product sequencing strategy, pitching products and solutions in the most impactful order tailored to each customer's specific needs.
- Follow up on and analyze pitched tasks to review success rates,



proactively contacting customers to reinforce adoption or recover accounts where expected outcomes did not occur.
- Plan and organize your daily calendar to align with sales objectives, adhere to processes and workflows for regulatory compliance, and accurately document every customer interaction.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3 days a week in a client or Cognizant office in Buenos Aires, Argentina. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you

📌 Bilingual Sales Agent (Argentina)
🏢 Cognizant
📍 Argentina