Aditi Consulting is seeking an L1 Customer Support Representative to join an international insurance project. You will be the first contact for insurance clients, providing empathetic, professional support and handling sensitive situations with care.
Responsibilities include managing support tickets, triage, and ensuring timely resolution while maintaining SLA compliance and customer satisfaction metrics. Strong English communication and active listening are essential.
📌 Empathetic Insurance Support Agent (Rincón de los Sauces)
🏢 Aditi Consulting
📍 Rincón de los Sauces
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