About The Role And Team
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Greenlight Team Lead, you are responsible for leading a high-stakes logistics and support hub where the digital and physical worlds meet. This isn't just about managing a schedule; it's about managing a complex operation, ensuring the safety and maintenance of a physical location, and building a high-performing team of specialists and leaders who are the face of Uber for our earners.
About The Role And Team
Leading at Uber means setting direction in motion, not waiting for perfect conditions. As a Greenlight Team Lead, you are responsible for leading a high-stakes logistics and support hub where the digital and physical worlds meet. This isn't just about managing a schedule; it's about managing a complex operation, ensuring the safety and maintenance of a physical location, and building a high-performing team of specialists and leaders who are the face of Uber for our earners. The challenge lies in the intensity of the environment-you will navigate high-pressure,
in-person escalations, manage P&L;, and make hard calls on performance and terminations. You'll thrive if you lead with clarity and heart, stay resilient through constant change, and take full ownership of both your people's growth and the hub's operational excellence. If you are energized by the weight of decisions that matter and motivated by building a legacy of leadership, this is where you'll make your mark.
What You'll Do
- Lead, coach, and develop both specialists and team leads, investing in their success to build high-performing talent.
- Manage end-to-end team performance and drive accountability on policies, including making difficult calls on performance management and terminations.
- Resolve complex in-person escalations and manage sensitive stakeholder situations by balancing empathy with sound business judgment.
- Audit performance in partnership with Quality teams to identify tr
📌 GL Team Lead II (Esquel)
🏢 Uber
📍 Esquel