JOB SUMMARY
Solution Design is responsible for managing the strategic solution development process for customer proposals and ensuring there is integration both within and across functions and business units.
Description
Solution Design is responsible for managing the strategic solution development process for customer proposals and ensuring there is integration both within and across functions and business units. This role will work closely with the VP, Solution Design, Business Development Generalists & Specialists to ensure opportunities go through assessment and business optimization review for quality control and deliver an integrated bespoke proposal that will be created for the customer.
Job Responsibilities
- Works with the Leadership, Business Development and other key members across the Syneos organization to create the initial solution design, approach and the various follow-up actions needed to bridge prospective clients from an initial solution presentation to sold (i.e. awarded) work.
- Partner with BD to align on proposed solution to customer.
- Works with different stakeholder groups both within the Deployment Solutions team and across the greater Syneos Health organization
- Clearly communicate communicating with internal partners all relevant and necessary information (including opportunity approach) to design an initial solution.
- Checks work throughout the solution development process, asking critical questions where necessary to ensure the solution is integrated, is aligned with the approach, and meets the client needs.
- Determines the approach for leading any follow-up activities that bridge to sold (i.e., awarded) work. As these activities can vary greatly in complexity and effort, the SD must be comfortable working through ambiguity.
- Keeps all key stakeholders updated on the opportunity status, including client decision timing and outstanding actions.
- Support existing customer programs to analyze current state and provide insights on ho