We are looking for an Applications Engineer, Practice Solutions to join our general team. This is an exciting opportunity for an experienced technology professional who enjoys supporting business-critical applications, solving complex technical issues, and contributing to the implementation and continuous improvement of innovative legal technology solutions.
What will be your impact?
- Provide technical and functional support for a portfolio of Practice Solutions applications, acting as an escalation point for urgent or complex issues.
- Take ownership of incidents and problems, ensuring they are resolved effectively and in a timely manner.
- Evaluate new platforms from a technical perspective, including their infrastructure, security, integrations, and business value.
- Support platform implementations, deployments, upgrades, data migrations, and application enhancements.
- Work with APIs and application integrations, collaborating with vendors and internal technical teams.
- Support security processes, including Single Sign-On (SSO), vendor security discussions,



and technical assessments.
- Work closely with Product Managers and become a subject matter expert for the applications within the portfolio.

What will help you succeed in this opportunity?
- Fluent spoken and written English (mandatory).
- Experience supporting and troubleshooting technology applications, ideally within a legal or professional services environment.
- Experience with platform implementations, deployments, application support, and data migrations.
- Knowledge of API integrations and the ability to work with vendors and technical teams on integration requirements.
- Understanding of application security processes and Single Sign-On (SSO).
- Knowledge of Microsoft 365 Apps, Copilot and cloud platforms, including SharePoint and OneDrive.
- Strong Excel and data analysis skills.
- Excellent analytical, troubleshooting, and problem-solving abilities.

What do we offer?
- Hybrid work model | Offi

📌 Applications Engineer, Practice Solutions (Buenos Aires)
🏢 BM Global Services Buenos Aires
📍 Buenos Aires