Key Responsibilities
- Conduct detailed intake interviews to collect accurate and complete information about potential legal cases.
- Evaluate and qualify leads based on firm criteria and case eligibility.
- Demonstrate empathy and professionalism when handling sensitive and emotional situations.
- Clearly and assertively communicate next steps, expectations, and required documentation to potential clients.
- Accurately document all client interactions and case details in the firm’s CRM or case management system.
- Collaborate closely with attorneys and legal staff to ensure smooth case handoff.
- Maintain confidentiality and comply with all ethical and legal standards.

Required Qualifications
- Advanced English proficiency (spoken and written).
- Minimum 1 year of proven experience as an Intake Specialist within a legal firm.
- Strong understanding of legal intake processes and client screening.
- Excellent verbal and written communication skills.
- Ability to manage multiple intakes while maintaining attention to detail.





Preferred / Plus Qualifications
- Prior experience handling sexual harassment cases or other sensitive employment or civil matters.
- Familiarity with U.S. legal terminology and client intake best practices.

Mandatory Soft Skills
- Empathy: Ability to connect with clients and provide emotional support during stressful situations.
- Emotional Intelligence: Strong self-awareness and ability to manage emotionally charged conversations.
- Assertive Communication: Confidence in guiding conversations, setting expectations, and asking critical questions respectfully.

What We Offer
- Opportunity to work with a growing and mission-driven legal team.
- Professional development and growth opportunities.
- Collaborative and supportive work environment.

Legal25

Tipo de puesto: Jornada completa

Lugar de trabajo: Empleo presencial

📌 Intake Specialist (Buenos Aires)
🏢 Solvo Global
📍 Buenos Aires