Overview:
We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role and Team

As a Senior Compliance Analyst, you will be the primary lead for the operational execution of our Information Security and Compliance programs. You will take ownership of the audit lifecycle, design scalable controls, and ensure our SaaS platforms maintain a state of continuous compliance. You will act as a bridge between the technical engineering teams and external auditors, translating complex technical configurations into auditable evidence.

Responsibilities:
Key Responisibilities
- Audit Lifecycle Ownership: Lead and coordinate multiple concurrent IT security audits (e.g. SOC 2, ISO 27001, HITRUST).



Manage the end-to-end process from readiness assessments and evidence collection to auditor walkthroughs and remediation tracking ensuring the timely delivery of high-quality evidence.
- Control Design & Harmonization: Build and maintain the Common Controls Matrix. You will ensure that a single control implementation satisfies multiple frameworks (e.g. mapping a single access review process to SOC 2, ISO, and HIPAA requirements).
- GRC Platform Power-User: Act as the lead administrator for the GRC tool, currently AuditBoard. Optimize the platform for automated evidence collection and real-time dashboarding of compliance posture.
- Scalable Compliance Automation: Partner with Engineering and DevOps to automate control testing, identify manual processes and replace them with automated API-based evidence pulls from internally used tools..
- Policy Governance: Lead the annual review and update of security policies.
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📌 Senior Compliance Analyst (Buenos Aires)
🏢 Medallia
📍 Buenos Aires