We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of integral commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The working hours for this position are from 12 p.m. to 9 p.m.

PURPOSE AND OBJECTIVES:
GCF’s mission is to support our Customer Success organization with a holistic deal support experience, delivering end-to-end Commercial Finance Services, to ensure that our customer success is sustained for the long term through high quality, profitable and compliant commercial contracts.

In the workstream of Cloud Contract Exception Management, we will establish an extended team to be support our core team in delivering against critical sales support targets.



The team will be responsible for Cloud Contract Exception Management compliance review, process enhancement and operational governance. It will drive standards adoption and quality initiatives within the cross-product operations scope for all SAP cloud products.

WHAT YOU´LL DO
- Review exception requests, swiftly and thoroughly for standards and guardrails compliance.
- Drive programs for contract exception approval automation and to significantly reduce risk.
- Prepare consumable and audience-appropriate content for enablement and validation of our stakeholders.
- Define and implement controls, verify that evidence is collected and documented centrally by cloud products.
- Ensure contract adherence to established product operations standards.
- Improve review times, review completion rate, automation degree, with LoB/product specific operations teams.
- Support sales and field escalations with regards to quote completion and de

📌 Cloud Contract Exception Management Process Specialist (Buenos Aires)
🏢 SAP
📍 Buenos Aires