Who we are

Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to
experience our planet’s most beautiful places, to build community, to
engage with locals and fellow travelers, to work and enjoy new adventures.

What the role is?

The Experience Leader will be our #1 fan Is the heart and soul of Selina,
leading the Experiences at the unit level by bringing the location's concept
to life, ensuring we deliver memorable experiences to our guests, visitors,
and staff aligned with our brand and mission.

This role will be successfully executed by managing all the content,
programming design and execution at the location working hand in hand
with internal and external parties, managing the required support from
other departments' staff and in close relation with the Cluster Experience
Manager.

The Experience Leader will work part time in a Front of the House role
including but not limited to reception and tour desk.
The key to excelling in this role is to have a social personality, enjoy




interacting with people from around the world on a daily basis, be
well-organized, have great time management skills, strategic creativity and
critical observation skills.

Responsibilities, What you will be doing?
- To be Selina’s #1 Fan: Connect with guests and make sure to

promote all experiences. Transmit knowledge, passion, emotion,

energy and motivation to the location team.
- Weekly and monthly activities, programming, planning and

execution, with guidance of the Cluster Experience Manager.
- Owner of Whatsapp Location Guest Chat. In charge of keeping it

alive and a place to connect.
- Owner of Whatsapp direct communication with guests.
- Heart of guest experience: Engage with customers involving the

entire team throughout your shift (especially be present during

check in and check out hours in order to receive feedback from

guests).
- Implement the Welcome Drink. Daily gathering for new check-

📌 Lider de Experiencia en Palermo (Buenos Aires)
🏢 Selina
📍 Buenos Aires