Meet Siena:
Siena is the first intelligence layer for customer experience. We're creating an operating system of AI agents that learn, remember, and act across every customer touchpoint—from support conversations to shopping experiences to voice and social media interactions.

Siena doesn't just automate support; it powers shopping agents, builds persistent customer memory, generates actionable business insights, and creates empathetic interactions that feel human.

We're transforming how businesses understand and connect with their customers, turning every interaction into intelligence that makes the next one better.

The team:
We're a small, distributed team that punches way above our weight. Every person here has outsized impact because we've built leverage into everything we do. This philosophy makes us faster and, frankly, more fun to work with.

If you're excited about building something that doesn't exist yet, keep reading. We're building agents that don't just respond to customers—they remember them, learn from every interaction, and connect experiences across channels.





The role

As a Forward Deployed Product Manager, Agents, you're embedded directly with strategic accounts, owning their deployment outcomes end-to-end while feeding the insights back into the platform. You're the person on the ground who deploys agents, drives automation rates, and turns what you learn into product improvements that scale across every customer.

You're energised by the loop: deploy agents drive outcomes identify gaps build platform improvements repeat.

Who you are
- 5+ years in PM, solutions engineering, forward deployment, or technical account ownership
- AI-native mindset - you live in Claude, Cursor, and build your own workflows before anyone asks
- You can scope webhooks, OAuth flows, and complex integrations without needing an engineer to translate
- You've lived the problems customers are trying to solve - you know what great CX looks like from the inside
- You can di

📌 Forward Deployed Product Manager, Agents (Buenos Aires)
🏢 Siena AI
📍 Buenos Aires