07 sep
|
Synchro Social
|
Buenos Aires
07 sep
Synchro Social
Buenos Aires
Synchro Social is hiring a Client Success and Content Operations Manager. This role sits at the intersection of client success, content execution, organization and communication.
About Synchro Social
Synchro Social is a social media agency working with impact driven coaches, thought leaders and entrepreneurs around the world. We help them grow their audience, build their authority, and convert those views into presente clients. Our mission is to amplify the voices of people committed to making a positive impact on the world.
The Role
Your job is to make sure clients feel supported and the work gets executed correctly and on time.
That means you are the person who keeps the relationship steady and the pipeline moving. Clients should never wonder what is happening, whether something was missed, or when they will hear from us next.
What You Will Own
- Client communication: communicate with clients clearly and professionally, and keep them updated without ever needing to be chased.
- Input collection: gather ideas, footage, feedback and approvals,
and keep them moving through the process.
- Content execution: turn raw client input into organized, ready to publish content using our systems and AI tools.
- Team coordination: work with internal team members and contractors so editors, designers and writers have what they need and nothing sits in a bottleneck.
- Calendar and deadline management: own content calendars, deadlines and deliverables across your assigned clients.
- Problem prevention: identify issues early and solve them before they become client complaints.
- Insight tracking: track what is working and communicate useful takeaways back to the team and the client.
What We Are Looking For
Communication is not a bonus skill in this role. It is mandatory.
You need to be organized, diligent, responsive and comfortable managing relationships. You do not need to be the greatest social media strategist in the world. Strategic thinking is appreciated, but judgment
📌 Client Success (Buenos Aires)
🏢 Synchro Social
📍 Buenos Aires