Location:Retiro, Buenos Aires, Argentina

Work Format:On-site

Aventus Group is an international fintech company founded in 2009, delivering innovative financial products across Europe, Asia, Africa, and the Americas. We are committed to building a client-centric, human-focused collections culture and are seeking a skilled Debt Collection Manager to lead our Argentina team.

What you’ll do
- Lead the development, execution, and performance tracking of collection strategies in collaboration with Risk, AI/data science, and Product teams
- Build and manage the local collections team: recruitment, onboarding, training, KPI setting, and motivational programs
- Own collections KPIs (daily/weekly/monthly) such as contact rate, PTP rate, PTP conversion, cure rates, and liquidation, driving the team to - meet portfolio targets
- Oversee daily/weekly account allocation, shift planning, and reporting to senior management
- Identify opportunities to optimize costs without compromising recovery performance




- Automate and enhance debt recovery processes; coordinate with IT to implement operational improvements in the CMS
- Manage the transfer of debt portfolios to external collection agencies when in-house recovery is exhausted
- Foster an empathetic, human-centered collections culture aligned with Aventus’s client-centric approach

What we’re looking for
- 5+ years of experience in B2C collections, preferably in online lending, including team leadership or managerial responsibilities
- Strong knowledge of collections strategies, KPIs, and process automation
- Proven ability to manage and motivate teams in a fast-paced, results-driven environment
- Fluent in English
- Strong analytical, decision-making, and problem-solving skills

What you’ll get
- Competitive salary + performance-based bonus
- 3 weeks of paid holidays
- Opportunity to work with an international, high-performing team
- Career development, training, and skill enhancement
- Supportive, dynamic, and human-focused wo

📌 Debt Collection Manager (Buenos Aires)
🏢 Aventus Group IFN
📍 Buenos Aires