Operations & Logistic Manager, Rider (Buenos Aires)

Operations & Logistic Manager, Rider (Buenos Aires)

07 sep
|
Uber
|
Buenos Aires

07 sep

Uber

Buenos Aires

About the Role

We are seeking an analytical and strategic individual to lead the Rider&Safety; vertical across Argentina for Uber's Mobility business. This role will help shape the rider growth and engagement strategy as well as our safety strategy.

You will be responsible for identifying key improvement levers, translating data into actionable insights, and driving initiatives in partnership with Central and Local Ops teams.

This role is adecuado for someone who combines strong analytical skills (SQL, data tools, AI) with structured thinking and clear communication.

What You Will Do
- Own and monitor the performance of key rider and safety metrics, from funnel conversion to experience and marketplace impact
- Translate rider signals into actionable insights, explain user behavior, retention dynamics, and experience trends.
- Proactively identify emerging issues across markets and recommend actions to protect user experience and business performance.
- Synthesize quantitative and qualitative inputs (data analysis, support tickets, user feedback, competitive insights)



to develop a comprehensive view of the pain points.
- Partner with Regional and Local Operations teams to design and execute initiatives that improve rider funnel and minimize incident rates.
- Develop and maintain clear communication tools (dashboards, weekly insights, narratives) to align Product, Operations, and Marketplace teams.

What You Will Need
- Strong analytical and data-driven mindset, with proficiency in SQL (Python or other programming languages is a plus).
- Proven ability to translate complex data into clear, structured insights that inform strategic decisions.
- Excellent communication skills, with the ability to simplify complexity and tailor messages to diverse audiences.
- Strong stakeholder management and influencing skills; comfortable driving alignment without direct authority.
- Highly organized with strong project management capabilities; able to own initiatives end-to-end with

📌 Operations & Logistic Manager, Rider (Buenos Aires)
🏢 Uber
📍 Buenos Aires

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