Location: Buenos Aires, Argentina, and/or Bogotá, Colombia (Hybrid)
Experience Level: Senior / Principal (10+ years)

Role Purpose

We are seeking a Customer Success Manager to lead Tachyus’ Customer Success strategy in LATAM. This is a leadership-heavy, high-visibility role designed for a Technical Consultant-Manager hybrid who combines deep Reservoir Engineering expertise with strong digital oilfield, project leadership, and change-management capabilities.

This role goes far beyond traditional “support” or “delivery.” You will act as a trusted digital transformation advisor, responsible for identifying, fitting, and accompanying operators through their end-to-end reservoir management digital transformation journeys—from first technical adoption to enterprise-scale operationalization.

Key Responsibilities
- Executive Client Leadership & Digital Transformation Guidance_
- Serve as the senior technical and strategic authority for Tachyus’ most important LATAM accounts.
- Lead the definition of digital oilfield roadmaps, helping customers transition from traditional,



siloed reservoir studies to closed-loop, operational reservoir management.
- Act as a trusted advisor to Reservoir, Production, and Asset Managers, as well as VP and C-level stakeholders, translating advanced physics-based AI models into business and operational outcomes.
- Lead executive-level workshops and steering committees, clearly articulating:
- Value creation
- ROI
- Change impacts on workflows, governance, and decision cadence
- Ensure Tachyus solutions are fit-for-purpose within each client’s Field Development Plans (FDP), reserves management processes, and operational constraints.
- High-End Reservoir Engineering & Technical Oversight_
- Provide hands-on technical leadership across projects involving:
- Reservoir management and surveillance
- Simulation-based forecasting
- Waterflood and EOR optimization
- Proxy / surrogate modeling
- Uncertainty quantification and optimization
- Challenge, v

📌 Customer Success Manager (Buenos Aires)
🏢 Tachyus
📍 Buenos Aires