07 sep
|
SupportYourApp
|
Mendoza
07 sep
SupportYourApp
Mendoza
Excited? Let’s see what it takes
What you will do:
- Set up and configure our complex B2B product, which includes functional logic (similar to Odoo, SAP, Microsoft Dynamics, etc.);
- Conduct demo calls to deeply understand client business needs and hold compelling product demonstrations to showcase value and functionality;
- Develop and conduct comprehensive client trainings to ensure high user adoption;
- Proactively manage the client journey, fostering strong relationships and acting as a trusted advisor to ensure ongoing satisfaction and success;
- Manage a portfolio of accounts, focusing on retention and identifying opportunities to upgrade client plans as per their growing needs.
What you need to succeed in this role:
- 1-2+ years of experience in a similar Customer Success, Implementation,
or Account Management position;
- Proven experience of setting up a complex B2B product with functional logic (e.g., Odoo, SAP, Microsoft Dynamics, or similar large-scale ERP/CRM/SaaS products);
- Customer-oriented and responsible attitude;
- Fluent English both written and spoken;
- Excellent presentation and account management skills.
Benefits and Perks:
- Fixed schedule: Monday-Friday, from 9am to 6pm GMT-5;
- Opportunity to work fully remotely;
- Inclusive international environment;
- Compensation in USD;
- Responsive management interested in your growth and long-lasting cooperation.
📌 Fluent English) Customer Success Specialist (Mendoza)
🏢 SupportYourApp
📍 Mendoza