AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.

WHY JOIN US
If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE
We are looking for a ServiceNow Discovery SME to serve as the platform and infrastructure authority for a large-scale Discovery environment. This person assesses system health across MID Servers and discovery schedules, translating operational runbooks into structured workflows. Deep infrastructure knowledge across Linux, Windows, and networking rounds out the role.

WHAT YOU WILL DO
- Continuously assess the health of the ServiceNow Discovery ecosystem, including MID Servers, discovery schedules/playbooks, target execution, throughput, latency, failures, retries, and discovery coverage.
- Convert operational knowledge, runbooks,



and recurring troubleshooting procedures into structured, documented workflows, progressively enabling the engineering team to reduce manual investigation.
- Regularly collect, aggregate, and interpret metrics and telemetry from ServiceNow Discovery, logs, and monitoring platforms to turn them into actionable engineering improvements.
- Investigate complex infrastructure attributes and relationships to ensure data quality and successful discovery execution.

MUST HAVES
- 4+ years of experience in software engineering, with hands-on experience with ServiceNow Discovery, including MID Servers, Discovery Patterns/Probes, credentials, schedules, Discovery Status, ECC Queue, and troubleshooting Discovery failures.
- Experience developing or modifying ServiceNow Discovery Patterns and Probes and understanding how infrastructure attributes and relationships are discovered.
- Experience with ServiceNow CMDB/CSDM, Configur

📌 ServiceNow Discovery Engineer (Mar del Plata)
🏢 AgileEngine
📍 Mar del Plata