About Our Client:
Our Client builds institutional memory for investment firms and family offices.
The judgment, decisions, and conversations that make a firm what it is mostly
live in people's heads — and disappear when those people move on. We change
that, working on top of the tools each firm already uses to turn how they
operate into something the team can use, allocators can see, and the next
generation can inherit.

The Role
This is a frontline operations role for an AI-native consulting practice. The
founder owns each client engagement and sets the architecture. You keep the
systems running and the clients well-served.
As AI lets very small teams deliver work that used to require very large ones,
someone has to make sure the prompts, knowledge bases, capture routines, and
recurring deliverables behind that actually work as intended.

What you'll do:
* Frontline support: Be the first point of contact for client teams. Take in
requests, respond, escalate to the founder when needed.
* Diagnose the problem: Most requests won't come with clear specs. Figure out




what the client actually needs and what the response should look like.
* Update the tooling: Once you know the right response, go into Notion, Linear,
Slack, Google Workspace, Claude, Fireflies, etc. and make it real. The work
is configuration and curation.
* Turn messy material into useful artifacts: Transcripts, email threads,
scattered documents — read them, find the structure, produce a summary,
decision log, brief, or procedure.
* Steward the knowledge base: Keep each client's institutional memory layer
organized, current, and trustworthy. Catch staleness, gaps, and drift before
they compound.
* Monitor quality: Review AI-assisted outputs on a regular cadence. Fix
wrong-voiced or thin output and feed corrections back into the templates.
* Document the system: Write the procedures and reference materials that let a
client's team operate on their own.
* Onboard new clients: Stand up tooling, ingest contex

📌 AI Operations Analyst (Argentina)
🏢 Talent Hackers
📍 Argentina