Job Description

Job Responsibilities
- Client enablement process for America's region. Team based in Buenos Aires that provides support to New York headquarter and Latam branches.
- Work with shared inbox to ensure all client emails are acknowledged and responded.
- Ensuring accuracy on performing reconciliations.
- Researching on any queries/ requests (trade fails/feed issues) sent by the Business Partners/Client/Tech.
- Establishing and maintaining excellent relationships with the Business partners/Clients as well as the people in the Client support groups.
- Taking active participation in process improvements and automation.
- Report generation & analysis.
- Work on numerous projects and new platform and product roll-outs.
- Partner with Technology, Product and Business to improve overall client experience through system digitization and improved service delivery model.

Qualifications
- In progress or completed Bachelor's degree in Accounting/ Economy / Business Administration or related.
- Minimum of 2 years of work experience,



preferably in back office/financial industry in a client interfacing role (internal & external) / Multinational Companies / Shared Service Centers.
- Good working knowledge of all MS Office applications. Especially Advanced Excel.

Skills And Capabilities
- Willingness to learn and understand the CIB operational process and impact
- Strong communication skills. Fluent in English.
- Effective time management skill.
- Good analytical skills.
- Good Client focus and Customer care working practices.
- Controls Focused.
- Good team player with versátil attitude towards working hours due to the demands of the working place.
- Intellectual capacity for process improvements.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to servi

📌 Client Service Analyst (Buenos Aires)
🏢 JPMorganChase
📍 Buenos Aires