Responsibilities
- Customer Follow-up:
- Understand customer needs:
- Process new customer requests:
- Review and answer online chats:
- Review and answer company WhatsApp messages:
- Customer Management:
- Create working relationships with customers:
- Provider exceptional customer service:
- Delight customers with professionalism, relationship, and results:
- Coordinate active communication between patients and providers:
- Train the customer team on basic functions of our CRM.:
- Customer Pipeline Management:
- Prioritize customer requests based on needs:
- Contribute towards meeting monthly customer goals:
- Identify challenges and resolve issues related to coordination efforts:
- Communicate clearly and professionally both verbal and written:




- Represent the company and its products in an ethical and professional manner

Required Skills:
-Timing - 9AM - 6PM MST or 9AM - 6PM CEST

-Proficient in oral and written English and communication

-Ability to analyze information professionally

-Effective listener and understanding customer expectations

-Ability to work remotely, reaching international customer base

Application Question(s):
- Provide an example of a time when you proactively addressed a client's need.
- What are your salary expectations?

Language:
- English (required)

📌 Customer Service Representative (Buenos Aires)
🏢 PlacidWay
📍 Buenos Aires