07 sep
|
Cethos Solutions
|
Argentina
07 sep
Cethos Solutions
Argentina
About Cethos
Cethos Translation Services, a division of Cethos Solutions Inc., is a Calgary-based translation and language services provider serving clients across Canada and globally in over 200 languages. We specialize in linguistic validation and life sciences translation for clinical trials, regulatory submissions, and medical devices, alongside certified translation for immigration, legal, and government use. Cethos is a BBB Accredited Business with an A+ rating.
About the role
You will work with project managers at general language service providers, CROs, and sponsors, on studies that are actively running.
What you will do
Grow the account
- Own a portfolio of client accounts as their primary point of contact.
- Learn each client's study pipeline well enough to see what is coming, and position the right services against it: linguistic validation, translatability assessment, cognitive debriefing, clinician review, certified translation, interpretation, and transcription.
- Scope, quote, and negotiate new work; prepare proposals and pricing.
- Track account performance and revenue growth against targets.
- Turn one-off projects into repeat business through delivery clients can rely on.
Service the work
- Run the projects you bring in, coordinating linguists, clinical reviewers, and cognitive debriefing moderators across multiple locales.
- Keep timelines, milestones, and budgets on track across concurrent studies.
- QA deliverables before they reach the client: cognitive debriefing reports, clinician review reports, translatability assessments, reconciliation grids, and certificates.
- Own escalations and quality issues directly, and close them out properly.
- Maintain complete, audit-ready documentation aligned with ISPOR good practices and ISO 17100.
What we are looking for
Required
- 3+ years in account management, client services, or project management, in translation/localization, clinical research, or a comparable B2B services environment.
- Genuin
📌 Account Manager (Argentina)
🏢 Cethos Solutions
📍 Argentina