About the Role

What You’ll Do
- Handle inbound & outbound calls with professionalism and empathy; collect and document case details in real time.
- Type while listening to clients, accurately capturing facts and next steps.
- Draft Letters of Representation and other routine correspondence.
- Gather client information (contact data, incident facts, related parties) and ensure files are complete.
- Organize case files in Dropbox with clear naming conventions and folder structures.
- Collaborate with internal team members to keep cases moving and clients informed.

What We’re Looking For
- Excellent English (spoken and written) with clear, professional phone presence.
- 1-2 years of customer service experience (legal, healthcare, or professional services experience is a plus).




- Demonstrated emotional intelligence, empathy, patience, and resilience when speaking with distressed clients.
- Proactive and self‑sufficient—able to anticipate needs and take initiative with mínimal supervision.
- Strong typing & note‑taking skills while on calls (multitasking with accuracy).
- Solid organization and time management; comfort handling multiple priorities.
- Familiarity with Dropbox (or similar file systems); good command of Microsoft 365 / Google Workspace.

LEGAL25

Tipo de puesto: Jornada completa

Sueldo: $500,00 - $650,00 al mes

Lugar de trabajo: Empleo presencial

📌 Legal Intake (Córdoba)
🏢 Solvo Global
📍 Córdoba