Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a integral leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges - we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

The Work You'll Do:
- More specifically, you will:_
- Build and maintain forecasting models (Prophet or equivalent) for case volume, staffing, and utilization planning




- Design and maintain LLM classification pipelines for CSAT, ticket routing, and escalation flagging
- Develop and maintain text embedding and vector search workflows for semantic case matching and similarity search
- Write Python scripts for data cleaning, transformation, and visualization (pandas, plotly, matplotlib)
- Query Snowflake to answer ad hoc business questions and validate model outputs
- Translate ML model outputs into clear, non-technical narratives for ops managers and leadership
- Partner with the Analytics Engineer to ensure clean, reliable data inputs for all models

What We Need From You
- 3-5 years in a data analyst, ML analyst, or applied data science role
- Strong Python skills across data cleaning, transformation, and visualization
- Hands-on experience with Facebook Prophet or equivalent time-series forecasting library
- Familiarity with text embeddings and vector databases (Pinecone, pgvector, Snowflake Cortex

📌 Applied Machine Learning Analyst (San Miguel de Tucumán)
🏢 Sovos Compliance
📍 San Miguel de Tucumán