We are looking for a Bilingual Customer Support Specialist (Spanish & English) to join an international Customer Care & Support project within the online gaming industry.

Responsibilities:
- Provide support to website users and assist with different customer inquiries.
- Handle customer concerns and objections professionally.
- Create and escalate tickets to the appropriate departments.
- Follow internal procedures and support guidelines.
- Continuously improve product and service knowledge.
- Deliver high-quality customer service and maintain professional communication with users.

Requirements:
- Currently residing in Argentina.
- Fluent Spanish.
- English proficiency B2-C1.
- Previous experience in Customer Support, Customer Service, or Technical Support.
- Strong written and verbal communication skills.
- Ability to handle customer objections and challenging situations.
- Strong problem-solving and customer service skills.
- Ability to remain calm and professional in a fast-paced environment.




- Availability to work a 2 days on / 2 days off schedule.
- Own PC or laptop and a stable high-speed internet connection.

Technical Requirements:
- Minimum 8 GB RAM.
- Minimum 128 GB SSD storage.
- Compatible Intel Core or AMD Ryzen processor.
- Minimum internet speed of 70-80 Mbps download and upload.

Working Conditions:
- 100% remote position.:
- Schedule:2 days on / 2 days off.
- Shift:4:00 PM to 4:00 AM (Argentina time).:
- Compensation:USD $650 per month + KPI bonus of up to 20% after the first month.
- Independent contractor agreement.
- International work environment.
- Professional growth opportunities.
- The salary displayed in ARS on Indeed is an approximate conversion for job board purposes. Compensation for this position is USD $650 per month._

Job Type: Contract

Pay: $970,000.00 per month

Work Location: Remote

📌 Bilingual Customer Support Specialist (Argentina)
🏢 Match
📍 Argentina