Role Summary

The Business Unit System Analyst supports electronic payments to insurance

carriers, with a focus on enhancing system efficiency, ensuring compliance, and

driving growth. This role supports the HOIPremiumDirect team to recommend

and implement improvements in processes, data, and carrier interactions.

Key Responsibilities
- System & Data Analysis _
- Review payment history and carrier success rates to ensure proper system

functionality and performance.
- Conduct root cause analysis to identify system bugs, process gaps, enhancement

opportunities.
- Monitor data volumes and investigate significant changes or anomalies.

Requirements & Documentation
- Gather, write, and manage requirements for system changes, ensuring

alignment with business needs and stakeholder impacts.
- Develop and maintain clear documentation, including user guides, quick

references, and release notes.
- Problem-Solving & Continuous Improvement _
- Research and resolve moderately complex data issues.
- Recommend improvements to processes and systems based on findings.




- Collaborate with business leads, product owners, and carrier partners to

implement solutions.
- Project Support _
- Manage and support projects, adapting quickly to shifting priorities.
- Provide hands-on support wherever needed to improve data quality and system

performance.

Qualifications
- Education & Experience _
- Bachelor’s degree in Business Administration or related field.
- Minimum 2 years of SQL/data query experience.
- At least 2 years as a Business Analyst or 2 years in the insurance industry.
- Core Abilities _
- Strong analytical and decision-making skills with the ability to process time
- sensitive data.
- Highly organized with the ability to prioritize and manage multiple tasks

independently or in a team.
- Versátil and adaptable to shifting business needs and priorities.
- Preferred Skills & Experience _
- Knowledge of insurance tracking and mortgage loan servicing.
- Strong attention to

📌 Business Unit Systems Analyst (Buenos Aires)
🏢 Assurant
📍 Buenos Aires