Tattoo Studio 96 is a premium network of tattoo studios in a few cities in Denmark. We have high hygiene and safety standards. As a Danish team, we appreciate human relationships above all, so being part of our team is like becoming a part of our family!

We are looking for a goal-oriented, English-speaking Customer Success Representative (Booking Manager) to manage all online client communication across our Danish studios. We are building a integral team across three drastically different time zones to keep our bookings flowing 24/7. For this specific role, we are looking for someone based in Argentina to cover our Latin American hours.

You will manage the entire client journey from initial social media inquiries to final bookings. Hopefully, you will be able to execute all that in just three messages, as the company’s founder does.

What We’re Looking For:

1. Fluent English: Advanced level required for internal chats. You'll use AI to flawlessly communicate with clients in Danish - welcome to the future!
2. The Three-Message Maestro: Speed is key. Our founder can nail a booking in just three messages, and we want you to master this easy-to-learn "kung-fu". We will teach you how.
3. Laser Focus: We love hiring people who have worked as English teachers, customer support reps, customer success managers, project managers, virtual assistants, account managers, or copywriters and who never let a detail slip.
4. No tattoo industry experience needed; we provide full training. We do expect a strong ability to read human behaviour and apply analytical skills in various scenarios.
5. Tech-Savvy Setup: You must be highly responsive on mobile devices. BYOD (Bring Your Own Device)



is strictly required.
6. Chaos Tolerance & Sarcasm: You’ll need a sense of humour to enjoy meetings with our founder. Once you're 80% trained, expect workflow chaos that you'll tame and organize yourself.

What You’ll Be Doing:

- Chat with clients daily across Meta Business Suite (Instagram, Threads, and Facebook), email, our booking platform (Fresha), and other digital channels, answering clients’ questions and getting them booked for a tattoo session, following best practices in social media customer care.
- Dive into ideas during the client onboarding process, help them shape their vision, and match them with the best artist for their specific project. Again, we will teach you everything you need to know about it.
- Lock in project bookings: clients can schedule and pay for sessions with tattoo artists effortlessly through our automated system (you won’t have to speak to our clients on the phone).
- Protect our salons from uncomfortable potential clients.
- Work 8 hours per day with a flexible schedule, 5 days a week.

What This Role Is NOT:

❌ Not tattooing.

❌ Not body piercing or studio cleaning.

❌ Not cold calling or client searching.

❌ Not standard customer support ticket handling.

We Guarantee:

- Salary: USD $900-$1,350 per month, depending on experience, interview and bonuses.
- Paid Time Off. 3 weeks of paid vacation annually + 10 public holidays of your choice.

How to Apply

When applying via LinkedIn, please attach your resume and a cover letter. Make sure to name your files “tattoo booking master CV _ Name and Last Name”...

Job Type: Full-time

Language: English (Required)

Work Location: Remote

📌 Customer Success Representative (Argentina)
🏢 Tattoo Studio 96
📍 Argentina