We are hiring a Medspa Sales Specialist for a boutique private practice in the aesthetics, functional medicine, and sexual health industry. This is a Full-Time remote role for a Virginia, USA-based client. The role is focused on converting inbound leads and inquiries into booked appointments through a high-touch, concierge-style sales experience.

The idóneo candidate is proactive, persuasive without being pushy, highly responsive, commercially minded, tech-savvy, discreet, empathetic, confident discussing intimate health topics, and motivated by measurable conversion results.

Key Responsibilities

- Serve as the primary contact for new leads via calls, texts, emails, and approved channels
- Respond quickly to inquiries about services, pricing, availability, and next steps
- Build rapport, understand patient needs, and recommend the appropriate next step
- Educate leads on services and guide them toward consultations or appointments
- Follow up consistently with leads who have not yet booked
- Convert qualified leads into booked consultations while delivering a premium experience
- Manage leads and updates within the Symplast (EMR/CRM) pipeline
- Track lead interactions, follow-ups, objections, outcomes, and bookings
- Re-engage older or inactive leads to generate new opportunities
- Identify booking objections and share insights with the founder/clinical team
- Maintain fast response times and ensure no qualified lead is missed
- Coordinate with the Patient Concierge &
- Appointment Coordinator on successfully booked leads
- Escalate clinical questions to the appropriate clinical team member
- Maintain strict HIPAA compliance, confidentiality, NDA, and security protocols
- Communicate discreetly and professionally around sensitive health topics




- Track conversion metrics and identify opportunities to improve lead-to-booking performance
- Contribute to sales scripts, SOPs, objection handling, and CRM processes
- Support extended Friday coverage and potential future after-hours/weekend sales coverage

Required Qualifications

- 2+ years of experience in healthcare sales, medical aesthetics sales, med spa sales, patient acquisition, lead conversion, inside sales, or a related patient-facing sales environment
- Proven experience converting inbound leads into consultations, appointments, or sales
- Experience working with a CRM pipeline and documenting lead activity and outcomes
- Strong verbal and written English communication skills with a confident, professional phone presence
- Strong ability to build trust and rapport quickly with prospective patients
- Comfort and professionalism discussing sensitive sexual health topics using accurate clinical terminology
- Exceptional follow-through, responsiveness, organization, and task ownership in a fully remote setting
- Comfortable working toward measurable KPIs such as response time, booked appointments, conversion rate, and follow-up completion

Preferred Qualifications

- Direct experience with Symplast (EMR/CRM) strongly preferred
- Experience selling aesthetics, functional medicine, sexual health, wellness, dermatology, urology, plastic surgery, or related services
- Experience with high-ticket or elective healthcare services
- Background in high-touch concierge sales,



luxury hospitality, or premium client services
- Experience supporting high-profile or VIP clientele
- Demonstrated success improving lead-to-booking conversion rates
- Experience working remotely with a U.S.-based practice

Required Skills &

- Tools

- Symplast EMR/CRM (strongly preferred) or comparable EMR/CRM platforms
- CRM pipeline and lead-management systems
- VoIP/call management systems and secure messaging tools
- Google Workspace or Microsoft 365 for documentation and scheduling
- Strong sales follow-up, objection handling, and appointment-setting skills

Schedule &

- Pay

- Full-Time position
- Monday–Thursday 10:00 a.m.–6:00 p.m. ET
- Friday 10:00 a.m.–5:00 p.m. ET
- Fully remote role for a Virginia, USA-based client
- Pay ranges from 15 000 ZAR - 18 000 ZAR ( $935 - $1100)
- Includes structured onboarding, HIPAA certification support if needed, and strong long-term growth potential

System Requirements

- Internet speed of at least 20 Mbps upload and download
- Computer with a 2.4 GHz processor or higher
- 8 GB of RAM or higher
- Windows 10 or newer, or Mac OS X 10.10 or newer
- HD 720p webcam
- Headset with microphone

Benefits

- Competitive pay rates
- Consistent hours and predictable workload
- Fully remote work with long-term potential
- Direct collaboration with the founder and clinical team, making a real impact
- Supportive and inclusive work environment
- Opportunity to grow alongside a high-touch, concierge-style practice
- Opportunity to grow into a senior patient acquisition or sales leadership role

If you’re a driven sales professional who knows how to build trust, overcome objections, and consistently turn leads into booked appointments, we’d love to hear from you.

📌 Medspa Sales Specialist (Argentina)
🏢 Cherry Assistant
📍 Argentina