About the Role

We're looking for a Customer Success Manager to own broadcaster relationships across Latin America. You'll be the main point of contact for our clients in the region — managing onboarding, providing hands-on support, ensuring ongoing success, and identifying new business opportunities.

Responsibilities

Build and maintain strong relationships with broadcaster clients across LATAM

Lead client onboarding and manage day-to-day client support

Troubleshoot issues and coordinate solutions with internal teams

Drive product adoption, retention, and client satisfaction

Identify upsell and business development opportunities

Act as the voice of the customer, collaborating with Product and R&D;

Requirements

2–4 years of experience in Customer Success, Account Management, or client support





Background in ad-tech, broadcasting, or digital media – a strong advantage

Hands-on approach with the ability to support clients and resolve issues

Fluent Spanish and English (Portuguese – a plus)

Familiarity with the LATAM broadcast/media market – an advantage

Business-oriented with excellent communication skills

Independent, proactive, and comfortable working remotely

What We Offer

Fully remote position

Key role with real impact in a fast-growing ad-tech startup

Opportunity to work with leading broadcasters across the region To apply: Send your CV to [email protected]

📌 Customer Success Manager – LATAM (Remote) (Argentina)
🏢 Inthegame (ITG)
📍 Argentina