Apply here:
https://www.stayd.co/careers/haven/onboarding-coordinator-haven-remote
[https://www.stayd.co/careers/haven/onboarding-coordinator-haven-remote?src=manatal_apply&source;=Manatal_apply&job;_id=f36e0b2b-f564-41b5-bd3c-6df205427406&geo;=ARGENTINA].
That is the official application.

ONBOARDING COORDINATOR

Haven

ABOUT THE BRAND

Haven manages cabins and mountain homes in the Great Smoky Mountains and around
Knoxville, Tennessee. Steep driveways, hot tubs, wood stoves, and a season that
swings from quiet weeks to a full house every weekend. It is a market where
property care is guest experience — a cold hot tub is a ruined anniversary.

THE ROLE

You are the person who makes sure the thing that was agreed actually happens.
Scheduling, vendor coordination, onboarding a new property, chasing a repair
that has been rescheduled twice, keeping the data in our systems true. It is a
role for someone who is happier with a closed loop than a busy inbox, and who
will chase a vendor a third time without being asked.

UNREASONABLE HOSPITALITY





We hold ourselves to what Will Guidara calls unreasonable hospitality: doing the
thing nobody asked for, that nobody would have missed, and that they will tell
someone about. A guest mentions in a message that it is their daughter's
birthday, and there is something waiting on the counter when they walk in. An
owner asks a question on a Sunday and gets a real answer, from a person, before
Monday. We do not measure this in a survey. We measure it in whether the person
on the other end felt looked after by someone who was paying attention. Everyone
here is expected to notice things, and everyone here is trusted to act on what
they notice without asking permission first.

WHERE YOU SIT

You sit in Operations and report into the operations lead for this market. This
role is on the ground in Buenos Aires, Argentina. You work every day with the
guest experience team, the field operations team and the coordinators who
schedule them — this is

📌 Onboarding Coordinator (Buenos Aires)
🏢 Stayd Collective
📍 Buenos Aires