Owner Relations Coordinator

About Beachside Vacation Rentals

Beachside Vacation Rentals is a growing vacation rental management company serving Florida's Space Coast. We pride ourselves on delivering exceptional service to both our guests and our homeowner partners through proactive communication, operational excellence, and a genuine commitment to hospitality.

We're looking for an organized, detail-oriented Owner Relations Coordinator to support our Owner Relations team and help ensure our homeowners receive timely, professional, and responsive service.

About the Role

The Owner Relations Coordinator serves as a key support role within the Owner Relations department, assisting the Owner Relations Manager with administrative tasks, owner communications, reporting, and operational follow-up.

This position is especially important during weekends, serving as the primary point of contact for homeowner inquiries and ensuring owners receive prompt responses and support when the Owner Relations Manager is unavailable.

The adecuado candidate is highly organized, professional,



comfortable working independently, and able to communicate confidently with homeowners while coordinating across multiple departments.

This role requires relationship building, empathy, and strong active listening skills.

Core Responsibilities

Owner Communication & Support
- Respond to homeowner calls, emails, and messages in a professional and timely manner
- Serve as the primary owner contact during weekends
- Escalate urgent issues to appropriate departments when necessary
- Ensure homeowners receive updates on open requests and concerns
- Document owner communications and follow-up actions accurately

Administrative Support
- Assist with preparation of owner reports and presentations
- Track action items, owner requests, and ongoing projects
- Monitor departmental inboxes and communication channels
- Assist with scheduling owner calls and meetings

Cross-Department Coordination
- Coordinate w

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