(V54) - Office Assistant

(V54) - Office Assistant

16 sep

16 sep



Job Description

The Office Assistant supports the business owners and the office manager, and engages with customers to provide information in response to service inquiries, concerns and requests about products and services. The Office Assistant should have strong phone communication skills and be proficient in computer data entry in order to maintains loyal customer.

Main Job Tasks and Responsibilities  

- Perform tasks as assigned by the Office Manager

- Manage and execute customer sales process via phone and online sales channels

- Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints

- Set up new customer accounts

- Direct requests and unresolved issues to Office Manager

- Keep records of customer interactions and transactions

- Maintain customer databases

Education and Experience  

- High school diploma, general equivalency diploma (GED) or equivalent

- Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)

- Ability to type

- Knowledge of administrative procedures

- Phone sales experience preferred, not required

Key Competencies  

- Outgoing and personable with strong interpersonal skills

- Interpersonal skills

- Communication skills - verbal and written

- Listening skills

- Consumer sales

- Customer service orientation

- Adaptability 

Mosquito Joe is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, repelling and eliminating outdoor pests such as mosquitoes, ticks, and fleas. The Mosquito Joe family is a nation-wide franchise system of independent business owners who provide outdoor pest control services in their local communities.

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