Computer Operator: Distributed Console Operations - QV583

Computer Operator: Distributed Console Operations - QV583

15 sep
|
buscojobs
|
Buenos Aires

15 sep

buscojobs

Buenos Aires

Introduction System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin with IBM, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of, and access to, our most important resource: data. Your Role and Responsibilities This specialty is responsible for monitoring and interacting with consoles for complex computer systems, networks, applications and distributed systems in a multi vendor environment.

They are also responsible for analyzing first level problems for all systems (according to the service agreements), resolving and routing as appropriate, supporting the Systems Management Processes specific to their client requirements, performing I/O (tape and print) duties where appropriate and batch management when required. Required Technical and Professional Expertise Key Competencies: Good knowledge on Windows Operating System. Knowledge on Windows and Linux based Server technologies. Knowledge on Networking and Computer fundamentals. Basic understanding of IT infrastructure devices and monitoring tools. Basic knowledge of ITIL terminology (Incident, Change, Problem, Service Requests etc.). Experience working with monitoring tools (SCOM, NNMi, OMi) will be an added advantage. Experience in troubleshooting in any of the following platforms: Windows desktop, Windows servers, Linux and Network. Good problem-solving skills and a high degree of self-motivation Willing to work in rotating shifts and flexible schedule in 24/7 environment. Preferred Technical and Professional Expertise Equally comfortable working independently or collaboratively often under strict SLA’s. Capable of multi-tasking, good time management and prioritization of workload. Able to articulate clearly and precisely to Business and other Technology groups. Must have excellent verbal and written English communication skill. BE/(Preferred). CCNA/CCNP certifications (Preferred). ITIL knowledge and certification will be a benefit. About Business Unit At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you! Your Life @ IBM What matters to you when you’re looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever. About IBM IBM’s greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries. Location Statement For additional information about location requirements, please discuss with the recruiter following submission of your application. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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