You will join the Retail team and report to our Retail Director.

Responsabilities

- STORE MANAGEMENT &
- OPERATIONS

- Comply with the procedures and strategy set by management

- Ensure an exceptional customer experience while following the sales steps

- Manage the various service providers working in the store

- Propose and implement commercial activations to exceed targets

- Uphold and guarantee the brand image

- Train and support the team (sales pitch, procedures, collections, materials…)

- Ensure the highest standards for store appearance (VM, uniforms…)

- Maintain the upkeep and cleanliness of the sales floor and staff areas

- BUSINESS &

- PERFORMANCE MANAGEMENT

- Track commercial and financial KPIs

- Master the store’s P&L; and stick to budgets

- Proactively put action plans in place to hit and exceed targets

- Handle bank deposits

- Deliver a weekly report and define an action plan to optimize performance

- PEOPLE &

- HR MANAGEMENT

- Manage the team and adapt according to business needs

- Ensure proper team organization to prevent under or overstaffing (leave approvals, temporary staff…)

- Identify hiring needs and report them to HR

- Conduct recruitment interviews, onboarding, and offboarding alongside HR

- Submit payroll variables in line with company deadlines

- Create and optimize staff schedules

- Set up monthly check-ins with each team member and maintain tracking





- Define team and individual goals

- Conduct annual performance reviews within set deadlines

- Step in and alert HR in case of behavioral issues

- INVENTORY &

- STOCK CONTROL

- Guarantee efficient stock management, delivery schedules, and smooth product rotation

- Oversee cycle counts and rolling inventories

- Ensure smooth operations of the in-store kiosk (click & collect, repair services, hot stamping…)

- LEADERSHIP &

- MANAGEMENT

- Value diversity

- Support creative energy

- Foster engagement

- Share enthusiasm

- Harness the power of the team

✨ Profile Required

- You are organized and possess excellent interpersonal skills. A true leader, you have a strong commercial drive, a results-oriented mindset, and a taste for teamwork.

- You have prior experience as a Store Manager within a high-end ready-to-wear brand.

Required Skills

Hard skills

- Proficiency in the following tools: MS Office, Shopify, Biron, Eurécia, TalentView

- Maintain and optimize inventory

- Ability to recruit and build team cohesion

- Advanced schedule management skills

- Mastery of sales techniques

- Budget management and control

Soft Skills

- Rigorous and detail-oriented

- Strong organizational skills

- Proactive mindset

- Solution-driven

- Agile and adaptable

- Strong communication skills

- Leadership

📌 Assistant Store Manager (m/f) - Permanent Contract (Londres)
🏢 Balzac Paris
📍 Londres