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Bet Warrior is a next-generation digital gaming company with a bold mission: to redefine the way people experience sports betting and casino entertainment across Latin America.

With a dynamic and diverse team, deep market insights, and cutting-edge technology, we're creating an experience that is personalized, responsible, and always player-first.

Great people, bold ideas, and a sharp focus on user experience set us apart

Purpose

We are looking for aCRM Executive to execute and optimize CRM campaigns across multiple lifecycle stages while supporting the development of regional CRM initiatives. This role is responsible for delivering high-quality automated campaigns, identifying optimization opportunities through data, and collaborating with cross-functional teams to improve customer engagement and business performance.

In This Role, You'll

- Execute and manage CRM campaigns across multiple lifecycle stages, ensuring timely delivery and consistent customer experiences.
- Build, monitor, and optimize automated customer journeys across email, push notifications, SMS, and other CRM channels.
- Support the implementation of lifecycle strategies by translating business objectives into effective CRM campaigns.
- Develop customer segmentations using behavioral, transactional, and lifecycle data.
- Configure and optimize trigger-based communications based on customer behavior and real-time events.
- Monitor campaign and journey performance, identifying optimization opportunities through data analysis.
- Execute A/B tests and other experimentation initiatives, providing recommendations based on results.
- Ensure CRM communications are accurate, consistent, and aligned with brand guidelines.
- Identify process improvements and contribute to the continuous evolution of CRM best practices and automation capabilities.

We're Looking for Someone Who Brings

- 2+ years of experience in CRM, Lifecycle Marketing, Marketing Automation, or Email Marketing.




- Hands-on experience with marketing automation platforms such as Optimove, Salesforce Marketing Cloud, Braze, or similar.
- Experience building and managing automated CRM campaigns and customer journeys.
- Solid understanding of customer lifecycle management and segmentation principles.
- Experience working with behavioral triggers and personalized communications.
- Strong analytical skills with experience measuring campaign performance and translating insights into improvements.
- Experience working with A/B testing methodologies.
- Comfortable working with data to support decision-making and campaign optimization.
- Experience collaborating with cross-functional stakeholders.
- Intermediate to advanced English, both written and verbal.

Bonus Points if You Also Have

- Experience within betting, gaming, fintech, e-commerce, or other high-frequency transactional industries.
- Experience working with personalization tools or recommendation engines.
- Familiarity with customer experience (CX) principles.
- Exposure to product event tracking and customer behavioral data.
- Portuguese language skills, written and verbal.

How We Do Things

- You take ownership of your work and consistently deliver high-quality CRM campaigns.
- You proactively identify opportunities to improve performance rather than simply executing requests.
- You balance attention to detail with speed in a fast-paced environment.
- You communicate effectively with multiple stakeholders and know how to prioritize competing requests.
- You enjoy working with data, experimenting with new ideas, and continuously improving customer experiences.
- You are collaborative, curious, and comfortable working in a dynamic regional environment.

We expect every team member to live our values

Accountability & Ownership – Take charge, own your craft

Reliability – Deliver with quality and consistency

Teamwork – Collaborate, challenge, and grow together

Winner Spirit – Compete with purpose and grit

Wellbeing – Build a career that energizes you

Curiosity & Innovation – Keep questioning. Keep improving

#J-18808-Ljbffr

📌 CRM Executive- Argentina (Buenos Aires)
🏢 BetWarrior
📍 Buenos Aires