There’s nothing more exciting than being at the center of a rapidly growing field in technology and applying your skillsets to drive innovation and modernize the world's most complex and mission-critical systems.
As a Site Reliability Engineer III at JPMorgan Chase within the Cyber & Technology Controls, youwill solve complex and broad business problems with simple and straightforward solutions. Through code and cloud infrastructure, you will configure, maintain, monitor, and optimize applications and their associated infrastructure to independently decompose and iteratively improve on existing solutions.
You are a significant contributor to your team by sharing your knowledge of end-to-end operations, availability, reliability, and scalability of your application or platform.

Job responsibilities

Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
Supports the adoption of site reliability engineering best practices within your team
Leading major incident response, root cause analysis, blameless postmortems

Required qualifications, capabilities, and skills

Over 5 years of experience working on support of products / infrastructure





Proficient in site reliability culture and principles and familiarity with how to implement site reliability within an application or platform

Proficient in at least one programming language such as Python or Java/Spring Boot

Proficient knowledge of software applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
Experience in observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
Experience with continuous integration and continuous delivery tools like Jenkins, Git Lab, or Terraform
Familiarity with container and container orchestration such as ECS, Kubernetes, and Docker
Experience on SLO/SLI definition, chaos engineering (Gremlin, Chaos Monkey), disaster recovery planning
Familiarity with troubleshooting common networking technologies and issues
Ability to contribute to large and collaborative teams by presenting information in a logical and timely manner with compelling language and limited supervision
Ability to identify new technologies and relevant solutions to ensure design constraints are met by the software team
Ability to initiate and implement ideas to solve business problems
Strong communications skills, verbal and written, ability to drive meetings and knowledge sharing sessions to teams

Preferred qualifications, capabilities, and skills

Hands-on experience with AWS / Azure / GCP or other cloud environments
Hands-on experience with Terraform or other infrastructure as code technologies
Hands-on experience with Git Hub and code reviews
Hands-on experience with Dev Ops using Python, scripting for automation
Knowledge and hands on experience with tools like (Jira, Confluence, Service Now, Netcool)

Experience leading and mentoring teams in SRE and Dev Ops practices

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📌 Site Reliability Engineer - Senior Associate (Troubleshooting & Python) (Buenos Aires)
🏢 JPMorgan Chase
📍 Buenos Aires