Sr. Consultant / Bookability Engineer

About the role

As a Sr. Consultant / Bookability Engineer, you will make an impact by driving business and operational excellence through the optimization of booking performance, content distribution, and transactional systems. You will be a valued member of the team and work collaboratively with internal stakeholders, suppliers, and cross-functional teams to identify opportunities, resolve complex issues, and implement solutions that improve operational performance and customer experience.

In this role, you will:
- Lead business and operational assessments to identify opportunities for improving booking performance, content quality, and system efficiency.
- Analyze business requirements and operational data to develop recommendations that support strategic objectives and measurable outcomes.
- Support the configuration, testing, validation, and implementation of solutions within complex distribution and transactional environments.
- Investigate operational issues, perform root cause analysis,



and coordinate resolution efforts with multiple stakeholders.
- Monitor key performance indicators, including conversion rates, transaction volumes, and operational metrics, driving continuous improvement initiatives.
- Facilitate stakeholder discussions, requirements gathering sessions, and solution workshops to align objectives and priorities.
- Partner with business and technical teams to support process optimization and operational transformation initiatives.
- Prepare presentations, reports, dashboards, and executive updates that communicate insights and recommendations effectively.

Work model

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring attendance at a client or Cognizant office as needed. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various

📌 Sr. Consultant (Buenos Aires)
🏢 Cognizant
📍 Buenos Aires