31 ago
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Percona
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Esquel
Percona is hiring a Service Desk Agent to provide Level 1 technical support and customer service for staff across the organization. You will triage tickets, collaborate with IT Operations and Security, and assist with onboarding, access management, and documentation.
The role is remote, 40 hours per week, with versátil hours and a strong focus on staff experience, policy compliance, and continuous improvement.
📌 Remote Service Desk Agent (Esquel)
🏢 Percona
📍 Esquel