Quality Assurance Evaluator

Part-Time | Seasonal | Field Based |Southern California – Los Angeles County

Put Your Eye for Detail to Work Helping Keep Kids Safe

All City Management Services (ACMS) is seeking a dependable, detail-oriented Quality Assurance Evaluator to conduct field observations of School Crossing Guards throughout Southern California, specifically Los Angeles County.

This primarily field-based position is idóneo for someone who is observant, organized, and comfortable working independently under the direction of the QA Manager. The role requires regular communication with the QA Manager, along with accurate observations and documentation to help ensure safety standards are consistently met and support ACMS’s mission of Keeping Kids Safe.

Responsibilities
- Reports directly to the Quality Assurance Manager.
- Conducts objective, consistent, and non-biased field audits of School Crossing Guards at assigned locations.
- Maintains a thorough knowledge of all Company policies and procedures, including those outlined in the ACMS Employee Handbook,



and applies them accurately during evaluations.
- Observes and evaluates guard performance to ensure compliance with safety standards, operational expectations, and client requirements.
- Prepares clear and accurate documentation that may be used for internal review, client communication, and/or corrective action.
- Completes and submits all required reports within established timeframes, ensuring accuracy and attention to detail.
- Exercises sound judgment and professionalism while conducting field observations in a safety-sensitive environment.
- Maintains confidentiality and neutrality in all evaluations and related communications.

Requirements
- Must be self-motivated and dependable.
- Must demonstrate good oral and written communication skills.
- Must demonstrate organizational skills sufficiently to manage assigned duties.
- Must have technology skills adequate to send and receive frequent emails, acce

📌 Quality Assurance Evaluator (Santa Fe)
🏢 All City Management Services
📍 Santa Fe