Ready to turn “Have you tried turning it off and on again?” into a career? We’re looking for a Junior IT Support Specialist who loves solving problems, keeping data clean, and helping people get back to work.
This is a remote, front-line IT role where you’ll tackle everyday support requests, troubleshoot platform issues, and help keep systems and facility data accurate. If you’re organized, tech-curious, and comfortable juggling a few moving pieces, you’ll fit right in.
About the Company: This is a full time role with a partner agency in the self-storage industry, specializing in technology-driven storage solutions. The company enhances the rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure, convenient storage options.

Location: LATAM - Fully Remote

Your Mission: Day to Day Responsibilities
- Own routine IT support requests, from account setup and password resets to permissions and platform access.
- Troubleshoot common account and system issues and escalate more complex problems when needed.




- Perform recurring system and data audits to spot discrepancies and keep information accurate.
- Partner with facility managers to track down missing information and resolve data issues.
- Update systems and tracking documents with verified changes and audit findings.
- Follow established IT processes, security policies, and documentation standards.

Your Toolbox: Skills to be Successful
- Experience in customer service, help desk, or IT support is a plus.
- Comfortable learning new software and navigating multiple platforms.
- Detail-oriented, reliable, and able to manage several tasks without losing track of the small stuff.
- Clear and confident written and verbal communication skills.
- Comfortable working with facility managers, vendors, and internal teams.
- Basic Microsoft 365 skills are preferred.
- A problem-solving mindset and willingness to ask, investigate, and learn.

Your Perks: Wha

📌 Junior IT Support Specialist (Buenos Aires)
🏢 Adaptive Teams
📍 Buenos Aires