Senior Application Management Engineer

As a Senior Application Management Engineer at EY, you will have the opportunity to improve and adapt a service to fit a specific customer, market, or need.

You will adapt and integrate existing software and troubleshooting issues to create user-friendly tools.

Key Responsibilities

- Understanding complex services and infrastructure mapping allowing better issue identification and resolution. Strong communication and interpersonal skills for client interactions.
- Coordinate and handle deployments in all environments.
- Manage cross-organizational escalations, alerts, incident reporting, and service improvement strategies
- Assist applying patches and fixing vulnerability issues found on applications
- Participate in performance improvements efforts
- Creation of monitoring and preemptive alerting for all critical parts of an application
- Creation of real-time and recurring analytics reports and dashboards related to application metrics, like health, usage, and trending
- Support technical incident reviews and problem analysis for all service disruptions
- Application and system logs analysis facilitating the identification of underlying causes of service disruptions and preparing root cause analysis
- Coordination with vendors regarding deployments, problems, fixes, and required enhancements of production components
- Oversee software from evaluation and deployment to ongoing maintenance, upgrades, and retirement.
- Serve as an escalation point (L3) to troubleshoot software errors, perform root-cause analysis, and deploy patches.
- Manage deployment pipelines, automate release processes, and maintain virtualization/cloud infrastructure.

Technical Skills:

- Knowledge with Cloud Platforms (Azure) and Operative Systems.




- Knowledge of Containerization & Orchestration (Docker, Kubernetes).
- Familiarity with CI/CD Pipelines (Jenkins, GitHub Actions, GitLab).
- Experience with Scripting Languages (Python, or PowerShell).
- Understanding of Database Management (SQL, NoSQL).
- Basic knowledge in programming languages relevant to the specific industry (, Python, Java, C++, .NET, JavaScript).
- Knowledge of software systems, development lifecycles, hardware components, networks, and integration techniques.
- Testing and Quality Assurance
- Familiarity with database management and data-driven applications.

What we offer

EY Integral Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

- Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

📌 TTT - Senior Application Management Engineer - EY Global Delivery Services (Buenos Aires)
🏢 EY
📍 Buenos Aires